AD Seventy One Ltd Refund Policy

Delivering exceptional results is our passion, but we understand sometimes things may not go as planned. This policy outlines our approach to refunds, ensuring transparency and fairness for both you and AD Seventy One Ltd.

When are refunds granted?

  • Cancellation before work starts: If you change your mind before any work commences, you’ll receive a full refund.
  • Unsatisfactory results: If, despite our best efforts, you’re unhappy with the outcome, you may be eligible for a partial or full refund, depending on the extent of the issues.
  • Unforeseen circumstances: In rare cases like unavoidable events or platform changes, we’ll consider refunds on a case-by-case basis.

What’s not refundable?

  • Time invested: Our team dedicates valuable time to your project. Refunds won’t be issued for work already completed, even if the project is canceled.
  • Expenses incurred: Costs like third-party fees, ad campaign budgets, and travel expenses are non-refundable once incurred.
  • Custom work: Services tailored specifically for your needs and not generally reusable may not be eligible for refunds.

How to request a refund:

Clearly state your reason for requesting a refund in writing to [email protected]. Include your contact information and relevant documentation, like contracts or invoices.

Refund processing:

We’ll process your request within 5 business days. If approved, you’ll receive your refund through the original payment method.

Additional points:

  • This policy is subject to change without notice.
  • All refund decisions are at AD Seventy One Ltd’s discretion.
  • For any questions or concerns, contact us at [email protected].

Let’s talk solutions.

Unsatisfied with a specific aspect? We’re committed to making things right. Before requesting a refund, let us know! We’ll work with you to find a solution that meets your needs.

Transparency matters. We value open communication and believe a clear understanding of expectations benefits everyone.